Zoho Survey

People perceive surveys as a question and answer tool, typically used to gather feedback (customer satisfaction for example) or for research purposes (new product survey, for example). Surveys are more than that, and with Zoho survey then can be an important part of your marketing strategy.

Zoho Survey allows you to create powerful surveys quickly and easily. Use them to gather information, analyze the data and make informed decisions. Use the responses from the survey for your next marketing piece. When Zoho Survey is integrated with Zoho CRM, responses are captured at individual level as well as top level.

Create a Zoho Survey that integrates with Zoho CRM so that when a survey is submitted, the Zoho CRM records are updated. Use this to gather information prior to an initial consultation or validate that the customer record / details are still correct. Zoho Survey can populate fields in your Zoho CRM with more options than a traditional web form.

The Zoho Survey User Interface is designed to be simple to use. Select the type of question you want, type the question, pick the answers – done. Need to edit, or move questions about all can be done with a simple click. The learning curve with Zoho Survey is remarkable quick as the interface is very intuitive.

Using branching and logic only display questions that are relevant to the user based on their previous answer. Ask questions based on previous answers. Personalise survey questions by feeding answers from previous questions into the next question.

Distribute your survey via email, a web page or social media (Twitter, Facebook, Linkedin or Google+). generate a QR code that can be used on printed media to scan and access the survey. Zoho Survey is designed to be automatically optimised for the smaller screen – mobile friendly. Offline? No internet connect? No problem. Zoho Survey has an offline mode that allows you to gather responses on a PC, Tablet or Phone to be uploaded when an internet connection is available.

Personalise your surveys by integrating with Zoho CRM. See which surveys have been sent, or responded to at Contact level within your Zoho CRM. Review an individuals response from within Zoho CRM. Send or distribute surveys to your CRM contacts, pulling information from the CRM to automatically populate the Survey.