Zoho CRM now offers seamless integration with Microsoft Teams phone systems, enabling direct calling, automatic call logging, and automated follow-ups. This enhancement simplifies communication workflows, allowing users to make calls directly from within their CRM and improve customer interactions.
Zoho CRM's Ask Zia gets a major upgrade, featuring a new chat interface, co-creation report building, and enhanced capabilities for insights, actions, and help. This update aims to streamline CRM tasks, making them more conversational and efficient, all within a single chat window.
Zoho Projects Plus combines Zoho Projects, WorkDrive, Analytics, and Sprints into a powerful platform for smarter project management. Gain real-time insights, automate tasks with AI, and improve team collaboration.
Starting January 2025 Zoho are rolling out the next iteration of Zoho CRM - called Zoho CRM For Everyone. This is a summary of what is new.
In today’s fast-paced business environment, delivering exceptional customer experiences requires more than just a capable sales team. Success hinges on seamless collaboration between multiple teams - from sales and delivery to compliance and customer support. However, the ...
