Starting January 2025 Zoho are rolling out the next iteration of Zoho CRM - called Zoho CRM For Everyone. This is a summary of what is new.

Zoho CRM now supports cross-module and subform filtering, enabling precise data searches across related modules and subforms. Available in all editions, this feature enhances workflow efficiency.

Optimise your Zoho Desk Knowledge Base with SEO tags to enhance search visibility, user experience, and customer satisfaction. Focus on meta tags for accurate descriptions, header tags for content structure, and alt tags for image accessibility.

Discover Zoho Marketing Automation 2.0 with upgraded contact management, topic management, lead qualification, segmentation, lead generation, engagement tools, reporting, marketing planning, journeys, website analytics, integrations, and user management for seamless and efficient marketing.